Whatever work we undertake for you will always be underpinned by a written proposal from us which will include:
- a fixed price;
- a clear non-technical description of the scope of all work to be undertaken;
- a description of the approach we will take to complete this work in conjunction with you;
- a timescale;
- a description of any services we will secure on your behalf e.g. domain name registration, hosting facilities etc including including the costs for these services;
- an optional price for maintenance if required;
- a clear description of any dependencies on you, such as the provision of any images you may need to provide.
Our delivery will always be broken into clearly identifiable stages with appropriate testing at every stage. We will not move from one stage to another until you, our customer, are happy with everything we provide. You will be able to view and test each stage of the delivery as appropriate.
Depending upon the scale of the work you may not need to make any payment until final delivery and testing of your site - i.e. until you are completely satisfied.